RETURN POLICY
Last updated June 25, 2024
Thank you for your iN8 (Innate) Design purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may
return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels
attached. Customized products are not eligible for returns.
RETURN PROCESS
To return an item to iN8 (Innate) Design, please email customer service at swag@in8design.me to obtain a Return Merchandise Authorization (MA) number.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, iN8 (Innate) Design will process your return or exchange. Please allow at least seven (7) days from the receipt of
your item to process your return or exchange. We will notify you by email when your return has been processed
EXCEPTIONS
The following items cannot be returned or exchanged:
Custom items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
swag@in8design.me
iN8 (Innate) Design